Privacy Policy
Effective date: August 29, 2026
Maude House LLC (“Maude House,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit maudehouse.com, submit an inquiry, subscribe to our emails, or otherwise interact with us online.
This policy applies to websites and pages operated by Maude House that link to it. It does not apply to websites operated by our clients or other third parties, even when we help create or manage content for those websites.
Information we collect
Information you provide
We may collect information you choose to provide, including:
- Your name, email address, telephone number, company, and job title.
- Information about your business, project, goals, timeline, budget, or service needs.
- Messages, files, and other information submitted through contact forms, questionnaires, email, or scheduling tools.
- Your email preferences and newsletter subscription information.
- Billing, contract, scheduling, or transaction information when you inquire about, book, or purchase a service or product. Payment card information is generally processed directly by providers such as Stripe or HoneyBook and is not stored by Maude House.
Please do not submit sensitive personal information through our website unless we specifically request it.
Information collected automatically
When you use the website, we and our service providers may automatically collect information such as:
- Internet Protocol address.
- Browser, device, and operating-system information.
- Pages viewed, links clicked, referring pages, and time spent on the website.
- Approximate location derived from your IP address.
- Cookie identifiers and similar online identifiers.
Information from other sources
We may receive information from referral partners, social media platforms, analytics providers, advertising platforms, and other services when permitted by law.
How we use information
We may use personal information to:
- Respond to inquiries and communicate with you.
- Evaluate potential projects and provide requested services.
- Send newsletters and marketing communications you have requested or may reasonably expect, subject to applicable law.
- Operate, maintain, personalize, and improve the website.
- Understand website traffic and measure the performance of our content and marketing.
- Protect the security and integrity of our website, systems, business, and users.
- Maintain business records and comply with legal, tax, accounting, or contractual obligations.
- Establish, exercise, or defend legal claims.
AI-assisted tools
We may use artificial-intelligence-assisted tools supplied by Anthropic, including Claude, as well as OpenAI, Google (including Gemini), and other providers to help draft, summarize, organize, analyze, or improve business, operational, and creative work. Information submitted to Maude House may be processed through these tools when reasonably necessary to respond to an inquiry or provide a requested service.
We take reasonable steps to limit the personal information shared with AI-assisted tools and use available business settings and contractual protections where appropriate. We do not use information submitted through this website to make automated decisions that produce legal or similarly significant effects concerning an individual.
Cookies and similar technologies
We may use cookies, pixels, tags, local storage, and similar technologies to operate the website and understand how it is used.
These technologies may include:
- Strictly necessary technologies, which support security, forms, consent settings, and other core website functions.
- Preference technologies, which remember choices you make.
- Analytics technologies, which help us understand website use and performance.
- Advertising technologies, which may help measure campaigns or show more relevant advertising.
Where required, nonessential technologies will not be activated until you make a selection. You may accept, reject, or change your choices at any time through the Cookie Preferences link in the website footer. Blocking certain technologies may affect some website features.
How we disclose information
We may disclose personal information to:
- Vendors that provide hosting, website, database, form, scheduling, customer-relationship management, contract, payment, email, analytics, advertising, automation, artificial intelligence, security, and professional services.
- Platforms such as Kit, Zapier, Notion, Google (including Gemini), Meta, Stripe, HoneyBook, OpenAI, and Anthropic, including Claude, when those platforms are used in connection with our website, operations, communications, or services.
- Professional advisers, including attorneys, accountants, insurers, and consultants.
- Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
- A buyer, successor, or other relevant party in connection with a merger, financing, sale, restructuring, or transfer of all or part of our business.
The providers named above are examples, not a complete list. We may add, replace, or discontinue providers as our business and technology evolve. We will update this Privacy Policy when a change materially affects how we handle personal information or when otherwise required by law.
We do not sell personal information for money. Some analytics or advertising technologies may disclose online identifiers to third parties in a way that certain privacy laws define as “sharing,” “sale,” or targeted advertising. Where applicable, you may opt out through Cookie Preferences or Your Privacy Choices in the website footer.
Email communications
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each message. We may still send nonmarketing communications relating to an active inquiry, transaction, project, or legal obligation.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and satisfying legal requirements. Retention periods vary depending on the nature of the information and why it was collected.
Your privacy choices and rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of certain targeted advertising, sale, sharing, or profiling activities, or to withdraw consent where processing is based on consent.
To submit a privacy request, email hello@maudehouse.com with the subject line Privacy Request. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising an applicable privacy right.
Where required by law, we treat supported browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.
Information about children
The website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and delete it as appropriate.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-party websites and services
The website may link to or embed services operated by third parties. Their privacy practices are governed by their own policies, and Maude House is not responsible for those practices.
International visitors
Maude House is based in the United States. If you access the website from another country, your information may be processed in the United States or other countries where our service providers operate. Those countries may have different data-protection laws than your country of residence.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through the website or by another reasonable method.
Contact us
Questions or requests concerning this Privacy Policy may be sent to:
Maude House LLC
Email: hello@maudehouse.com
Florida, United States